Terms of service

Effective Date: January 21, 2025

Welcome to rooh. These Terms of Service ("Terms") govern your use of our website located at www.shopatrooh.com (the "Website") and the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Company Information

The Website is operated by Rooh Lifestyle Ltd ("we," "us," or "our"), a company registered in the United Kingdom with its registered address at:
483 Green Lanes, London, N13 4BS, United Kingdom.

For inquiries, you can reach us at hello@shopatrooh.com.

2. Eligibility

By using our Website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use the Website.

3. Products and Services

We offer insulated water tumblers designed to promote eco-friendliness. All product descriptions, prices, and availability are subject to change without notice.

4. Payment Terms

Payments are processed securely via credit or debit cards at the point of checkout. Refunds will only be issued to the same card used for the original purchase. No alternative methods of refunds will be available.

5. Shipping and Returns

For information on our shipping and return policies, please refer to our Shipping and Returns Policy.

6. Use of Third-Party Services

We utilise GoAffPro for affiliate marketing services. By participating in our affiliate programme, users must adhere to GoAffPro’s terms of service, in addition to these Terms.

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and product descriptions, is owned by or licensed to Rooh Lifestyle Ltd. You may not use, reproduce, or distribute any of our content without prior written consent.

8. User Conduct

You agree not to:

  • Use the Website for any unlawful purposes.
  • Engage in any activity that disrupts or interferes with the proper functioning of the Website.
  • Attempt to gain unauthorised access to our systems.

9. Limitation of Liability

To the fullest extent permitted by law, Rooh Lifestyle Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the Website. Your continued use of the Website after changes have been made constitutes your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:
Email: hello@shopatrooh.com
Address: 483 Green Lanes, London, N13 4BS, United Kingdom